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Scampervans frequently asked questions
General FAQ’S:
What's the maximum number of people that can holiday in the campervans or shepherd huts?
That depends on which campervan you choose but Boris & Beryl can carry 5. The shepherd huts can also accommodate 5.
What covers a short break?
For the campervans a short break would be typically Friday to Monday or Monday to Friday. The shepherd huts however operate on a 2 night stay starting at any day of the week.
Do I need to bring my own bedding and towels?
No, it will all be waiting for you in both the campervans an shepherd huts.
Do you offer facilities for babies such as high chairs?
I'm afraid not.
Are Pets welcome?
Small and friendly dogs are welcome by prior agreement and can join you on holiday at a small additional charge on all Scamper holidays.
How do I pay?
A non-refundable deposit is required upon booking which you can make by cheque or credit card. Full payment is required 6 weeks in advance of the holiday.
When will I receive details of my campervan or shepherd hut?
We will do our utmost to send you an e-mail within 1 day of booking with all relevant confirmations.
Can I bring my bike and surfboard?
Yes, feel free and we can also arrange additional hire if that would help.
Can I drive abroad?
No, afraid not.
Can I bring my bike and surfboard?
Yes, feel free and we can also arrange additional hire if that would help.
What if I lose my keys?
Please call us immediately on 01792 202325
Do I need to pay a security deposit?
Yes, a security deposit is required which will be refunded after the camper van hire. For the campervans it will be 14 days after the safe return of the van. Whilst the shepherd huts deposit will be refunded upon inspection on departure.
A full price list for damages is included in the vans and huts for any accidental damage. There will be a joint inspections prior and after the hire.
Campervan FAQ’S:
What happens if my campervan breaks down?
All our vans are covered by nationwide AA relay cover and you'll have all the details you'll need once you collect your van.
Can I drive abroad?
No, afraid not.
Do I have to return the van with a full tank of petrol/diesel?
You'll collect your campervan with a full tank so yes please. That's petrol for Binky and Boris and diesel for Beryl.
Do the Scampervans have toilets and showers?
I’m afraid not, but all good campsites have excellent shower and toilet facilities for you to use. We will be happy to recommend a campsite to you for your chosen area/s.
Can the campervan appliances work without electric hook-up?
Our Scampervans are fitted with a leisure battery which means that the lights and water-pump will operate without electric hook-up. The hob and grill work off a gas cylinder and the fridge can be set to work off the gas too. You would simply need to drive the van for at least half an hour each day to top-up the leisure battery.
Can I take the campervan to a festival?
You would need prior permission from Scampervanhire to take a van to a festival. Our terms and conditions of hire are specific to ground conditions, and we will be able to advise you if the festival grounds are deemed suitable etc.
